Sports / Casino
At 95pok, the information you share when you open an account or complete a transaction stays within the boundaries described here. This policy covers what we collect, why we hold it, and the steps you can take to review or correct your records — access and eligibility depend on your local law and eligible regions.
When you create an account on 95pok, we collect the details you enter during registration — your name, contact information, and the payment method you choose to fund your wallet. For transactions made through Upay or Bank Transfer, we retain a record of the amount, date, and account reference tied to that activity. This record exists so you can verify your own history and so we can respond accurately if you raise a question about a specific transaction. We also collect technical data your device sends automatically — browser type, IP address, and session timestamps. This helps us keep the account environment stable and identify unusual access patterns. We do not sell this data to third parties for marketing purposes. Cookies are used to keep your session active and remember your lobby preferences between visits. You can adjust cookie settings in your browser; doing so may affect how certain account features behave. Data we hold is kept only as long as it is needed for the purpose it was collected, or as required under applicable law. If you close your account, we follow a defined retention schedule before removing personal records. The full schedule is available on request through our support route.
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Not every interaction on or around 95pok falls under this policy. Understanding the boundary helps you know where to direct a question about your data.
Your registration details, login history, and wallet balance records are fully within this policy. Any question about these records should come to us directly through the support route listed on this page.
Deposits and withdrawals processed through Upay or Bank Transfer generate records we hold under this policy. Third-party payment processors operate under their own privacy terms once a transaction leaves our platform.
Game lobby data, category pages, and promotional notices are platform content, not personal data. Browsing the lobby does not create a personal data record beyond the session cookie described in the details section above.
Links or integrations that take you away from 95pok — including external payment portals or identity verification services — are governed by those providers' own policies. We do not control or take responsibility for their data practices.
You have concrete options when it comes to the personal data 95pok holds on your account. These are not abstract entitlements — each one has a real step you can follow. To review the information attached to your account, open the account settings page after logging in; the profile and transaction sections show what we hold. If something is wrong — a name spelled incorrectly, an outdated contact number — you can edit it directly in the account fields shown there, or submit a correction request through our support channel if the field is locked. For questions about how a specific piece of data is used, or to ask about deletion after account closure, reach out through the contact route listed in the support section below. We aim to respond to data queries within a reasonable period; the exact timeframe depends on the nature of the request and applicable local requirements. Availability of these rights may vary depending on your local law and eligible region.
Log in and open the account settings page. Your profile details and transaction history are visible there without needing to contact support.
Edit unlocked fields directly in account settings. For locked fields such as registered mobile number, submit a correction request through the support channel.
If you want to know why a specific piece of information is held or how it is used, send your question through the published support route. Include your account reference so we can respond accurately.
After closing your account, you may request removal of personal records. We follow a defined retention schedule; some data may be kept as required by applicable law before deletion is completed.
For any question about this policy, your account data, or a correction request, use the contact routes published on the 95pok site. We do not accept data requests through unofficial channels.
Open the chat widget from any page on 95pok while logged in. State that your query is a privacy or data matter so it reaches the right team.
Send your request to the support email address listed in the Help section of your account. Include your account reference and a clear description of the data question.
The Help section in your account area contains published policy documents and a request form for data-related queries including correction and deletion.
We apply standard security measures to the account environment and the data stored within it. Here is how each area works in practice.
Account and transaction records are stored on secured servers. Access is restricted to staff who need it to operate or support the platform. We do not share personal data with advertisers or unrelated third parties.
We use session cookies to keep you logged in and preference cookies to remember your lobby settings. You can manage or clear cookies through your browser settings; some account features may not work correctly without session cookies active.
Your account is protected by the login credentials you set. If you notice access you did not authorise, change your password immediately and contact support through the live chat or email route listed on this page.
We keep personal data only as long as needed for its original purpose or as required by applicable law. If this policy changes, we will post the updated version on this page. Continued use of the account after a policy update means you have seen the revised terms.
Answers to the questions we receive most often about data, account records, and your rights under this policy.
We collect the details you enter during registration — name, contact information, and your chosen payment method. When you make a deposit through Upay or Bank Transfer, we also record the transaction amount, date, and account reference. Technical session data such as IP address and browser type is collected automatically.
Yes. Log in and open the account settings page. Your profile details and transaction history are displayed there. If you believe something is missing or incorrect, contact support through the live chat or email route and include your account reference.
Unlocked fields like display name can be edited directly in account settings. For locked fields such as your registered mobile number, submit a correction request through the support channel. Describe the error clearly and include your account reference so the team can locate the right record.
We do not sell personal data to advertisers. Payment processors like Upay and Bank Transfer receive only the transaction data needed to complete a transfer. If you follow a link away from 95pok to an external service, that provider's own privacy terms apply from that point.
We follow a defined retention schedule. Some records may be kept for a period required by applicable law before deletion is completed. You can request details of the schedule through the email support route listed in the support section of this page.
Send your complaint through the email support address in your account Help section, or raise it via live chat. State clearly that it is a privacy complaint and include your account reference. Availability of formal complaint routes may depend on your local law and eligible region.