Sports / Casino
These terms set out what 95pok expects from you and what you can expect from us — covering account registration, deposits through Upay or Bank Transfer, game access, and how disputes are handled. Access to 95pok depends on your local law and eligible regions; review these terms carefully before opening an account.
By registering and using 95pok, you agree to be bound by these terms in full. We may update them from time to time; when we do, the revised version takes effect as soon as it is published on this page. Continued use of your account after an update means you accept the new terms. These terms apply to all activity on 95pok — account creation, wallet funding via Upay or Bank Transfer, game sessions, and any communication with our support team. If any part of these terms conflicts with local law in your jurisdiction, the local law takes precedence to the extent required. We do not knowingly allow access from regions where such services are prohibited; it is your responsibility to confirm that using 95pok is lawful where you are. Accounts found to be in breach of these terms — including providing false registration details or attempting to manipulate game outcomes — may be suspended pending review. We aim to notify you before taking action where that is practical, and you have the right to raise a question through our published support routes. Nothing in these terms limits rights you hold under applicable consumer protection law.
Funds added via Upay are credited to your account wallet subject to these terms. Deposit references and verification steps are shown in your account at the time of transaction.
Bank Transfer transactions are processed according to the instructions displayed in your account. Timing depends on your bank; 95pok is not responsible for delays outside our system.
Your account wallet holds funds for game play on 95pok. Balances are not transferable to third parties and are subject to the withdrawal conditions set out in your account settings.
We publish all material changes to these terms on this page. Check back periodically, especially before making a deposit or starting a new game session.
These terms cover the relationship between you and 95pok directly. They do not extend to third-party services you may reach through links on our site, nor do they override the rules of individual game providers whose titles appear in our lobby. Understanding the boundary helps you know where to direct a question.
Registration, login, identity verification, and account suspension all fall within these terms. We set the rules for how accounts are opened, maintained, and closed.
Deposits and withdrawals processed through 95pok — including Upay and Bank Transfer — are governed here. Payment provider terms apply separately on their side of the transaction.
Game titles, lobby layout, promotional notices, and support materials published on 95pok are covered by these terms and our content policies.
External links, payment processors, and game studios operate under their own terms. 95pok is not liable for the policies or conduct of those third parties.
You have concrete options when it comes to your account and the data we hold. You can review your transaction history directly in the signed-in account area — every deposit and withdrawal is logged there with a timestamp and method. If you notice an error in your account details, you can submit a correction request through the support route listed on this page; we aim to acknowledge it promptly and confirm the outcome. Where you believe a game result or transaction was processed incorrectly, you can raise a formal query and we will investigate using our session records. These rights sit alongside any protections you hold under local consumer law, which these terms do not reduce. If you decide to close your account, the process is available in your account settings; any remaining wallet balance will be handled according to the withdrawal steps shown there. We encourage you to keep your contact details current so we can reach you if a policy change or account matter requires your attention.
Your full transaction history — deposits via Upay or Bank Transfer, game credits, and withdrawals — is available in the account area once you are signed in.
Submit a correction request through our support contact if your registered name, phone number, or email needs updating. We verify changes before applying them.
If a transaction or game result looks wrong, open a support ticket with the relevant date and amount. We investigate using our internal session logs.
Account closure is handled through your account settings. Outstanding wallet balances follow the standard withdrawal process before the account is deactivated.
If you have a question about these terms or need to exercise a right described above, use one of the contact routes below. We respond through the same channel you use, so keep an eye on your inbox or chat history after submitting.
Open the chat widget from any page on 95pok while signed in. Describe your terms or account question and a team member will respond in the chat thread.
Send your query to the support address listed in your account profile page. Include your registered account details so we can locate your record quickly.
The Help Centre on 95pok covers common terms questions with published answers. Check there first — many account and policy questions are answered without needing to contact us.
We take the handling of your information seriously. Here is how we approach the key areas covered by these terms — from data retention to who is accountable when something needs to change.
Account data you provide at registration is used to operate your account and process transactions. We do not sell your personal details to third parties. For full data practices, see our Privacy Policy.
Your account is protected by the login credentials you set. We recommend a strong, unique password. If you suspect unauthorised access, contact support immediately through live chat or email.
We retain transaction records and account data for the period required by applicable law and our internal audit obligations. You can request a summary of your records through the support routes above.
When these terms change materially, we publish the update on this page and note the effective date. For significant changes, we may also send a notice to your registered contact details.
These are the questions we hear most often about how our terms work in practice. If your question is not here, reach us through live chat or email.
Access to 95pok depends on whether it is lawful in your location. If you are in Bangladesh and your use is permitted under local law, these terms apply to your account in full. It is your responsibility to confirm eligibility before registering.
If your account is suspended for a terms breach, your wallet balance is held pending the outcome of our review. We will contact you through your registered details to explain the next steps and any withdrawal options available to you.
Yes. Raise a query through live chat or email with the transaction date, amount, and method. We check our records against the payment log and respond with our findings. Payment provider disputes are handled separately on their side.
We publish the updated version on this page with the effective date noted at the top. For material changes, we may also send a notice to your registered email. Checking this page before a deposit is a good habit.
Account closure is available in your account settings. Before the account is deactivated, any remaining wallet balance goes through the standard withdrawal process — choose your preferred method, Upay or Bank Transfer, and follow the steps shown.
Contact us immediately through live chat or the support email in your account profile. We can place a temporary hold on your account while we investigate. Change your password as soon as you regain secure access.